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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caitlin Rovner

Caitlin Rovner

May 13, 2026

5  out of  5
rating by Caitlin Rovner
"I had a query I had been putting off for a long time because I thought it would be complicated. Instead, Amy answered the phone first ring and had an answer for me and everything confirmed in less than sixty seconds. Thank you!!"
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Jenna Hinrichsen

May 13, 2026

5  out of  5
rating by Jenna Hinrichsen
"Justin is great and made the process very easy!"
We responded:
"Thank you for the review Jenna! :)"
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Ben

May 13, 2026

1  out of  5
rating by Ben
"Absolutely terrible people to deal with. Dropped my insurance without even giving me a chance to fix any of the problems. Thanks Chad Burtch!"
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Kelly Winfrey

May 13, 2026

5  out of  5
rating by Kelly Winfrey
"Landon was so friendly, helpful and answered all my questions. Very happy to be back with State Farm."
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Wei Yao

May 12, 2026

5  out of  5
rating by Wei Yao
"Just moved to a new state and was kind of dreading the whole insurance switch. Worked with Samuel at Chad Burtch's office and honestly it was the easiest part of the move. He answered all my questions, didn't try to upsell me on stuff I didn't need, and got everything set up faster than I thought. Super helpful, no BS. Really glad I ended up with this team."
We responded:
"Hi Wei, we're glad Sam was able to help you out. Reach out to our office anytime! We're here to help!"
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Jennifer Merschbrock

May 11, 2026

5  out of  5
rating by Jennifer Merschbrock
"My daughter is moving into her first apartment and needed help learning about, understanding, and getting renter's insurance AND she found out today that she could move tomorrow instead of Friday. Eric was amazing! He was able to take all of the information, give me a quote, and set up her policy in less than 45 minutes! There was a reason I switched to State Farm and Chad 3 years ago. His staff! Always friendly, great knowledge, and able to help! Thanks Eric! We appreciate you!"
We responded:
"Thank you for such a nice review Jennifer! I'm happy Eric was able to help you out. Reach out to us anytime!"
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Bailey Cowden

May 9, 2026

5  out of  5
rating by Bailey Cowden
"Worked with Sam and it was probably one of the best experiences I’ve had dealing with insurance! Highly recommend!!"
We responded:
"Hi Bailey, Sam always makes dealing with insurance great! Thank you for the review!"
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Joanne Kroschel

May 8, 2026

5  out of  5
rating by Joanne Kroschel
"I talked with John about car insurance. He was very helpful and friendly. We had a great conversation about options and we chose the one best for me. He made it very easy to process and get started. We also talked a lot about life insurance since I'm a senior. He explained different policies and I told him I was interested but needed to wait we decided that he would follow up in about a month."
We responded:
"Hi Joanne, we're glad John was able to help you out. Thank you for your review!"
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Renae McKay

May 8, 2026

5  out of  5
rating by Renae McKay
"Trevor did a great job putting together a home owner's and auto policy for us. He thoroughly answered questions and offered competitive pricing."
We responded:
"Thanks for your review Renae! Trevor is great!"
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luka surguladze

May 8, 2026

5  out of  5
rating by luka surguladze
"Great help provided"
We responded:
"Hi Luka, thank you for your review!"
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Tony Jensen

May 7, 2026

5  out of  5
rating by Tony Jensen
"I have been very happy working with state farm grate customer service!!!"
We responded:
"Thank you for your review Tony!"
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Pamela Stacey

May 7, 2026

5  out of  5
rating by Pamela Stacey
"Great customer service from Eric!! Easy process to remove lien holder."
We responded:
"Thanks Pamela, reach out to us anytime!"
Profile photo of Lawrence Cook

Lawrence Cook

May 7, 2026

5  out of  5
rating by Lawrence Cook
"Had a great experience setting up my home insurance with Sam over the phone. Sam was super-efficient in setting up my policy and explained things well along the way - strongly recommend!"
We responded:
"I'm glad Sam was able to help you out! Thank you for the review Lawrence!"
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Bob White

May 7, 2026

5  out of  5
rating by Bob White
"Justin help me switching my insurance over to a new car quickly and provided valuable information about my new policy"
We responded:
"Thanks for your review Bob! Reach out to our office anytime!"
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kim resnick

May 6, 2026

5  out of  5
rating by kim resnick
"Christina was the best! Knowledgable and efficient! Highly recommend"
We responded:
"Hi Kim, thanks for the review! Christina sure is great!"
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Jesse Thompson

May 6, 2026

5  out of  5
rating by Jesse Thompson
"Very friendly and easy to work with. Also very up front and honest!"
We responded:
"Thanks for your review Jesse! We really apprecitate it!"
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Amanda McCartan

May 6, 2026

5  out of  5
rating by Amanda McCartan
"I had a very pleasant experience with RG from Chad Birch! He was able to find affordable insurance that fits my needs and save me $50.00 a month over my previous provider!"
We responded:
"Thanks for your review Amanda! Welcome to our office :)"
Profile photo of Josh Steurer (J-Walker)

Josh Steurer (J-Walker)

May 6, 2026

5  out of  5
rating by Josh Steurer (J-Walker)
"It was a really great experience, I was able to do it all in one phone call, the agent I talked to Trevor was very knowledgeable understanding and easy to talk to. He was very helpful figuring the best plan for me."
We responded:
"Hi Josh, thank you for the review! Reach out to us anytime!"
Profile photo of Hannah Rayne

Hannah Rayne

May 5, 2026

5  out of  5
rating by Hannah Rayne
"I am nothing but happy with my State Farm experience. Sam was great to work with and very kind. We had a great conversation and he was willing to answer any questions I had! He was understanding and was not pushy in the slightest. Overall, 11/10 service and would recommend State Farm to anyone!"
We responded:
"Thank you so much for your review Hannah! Reach out to us anytime, and thank you for being our State Farm customer!"
Profile photo of Camila Nuñez Bergsneider

Camila Nuñez Bergsneider

May 5, 2026

5  out of  5
rating by Camila Nuñez Bergsneider
"Great service! Chad and Sam were super nice and helped me patiently through the whole process. Highly recommend. Thanks again, Sam!"
We responded:
"Hi Camila, welcome to our office! Thanks for the review :)"
Profile photo of Rick Tillis

Rick Tillis

May 4, 2026

5  out of  5
rating by Rick Tillis
"It was very patient with me and he worked with me until we found a plan that I could afford to have I think he's an effort to be in this company and we chill my success in the future yeah"
We responded:
"Thank you for the review Rick! Reach out to our office anytime!"
Profile photo of Gorana Momcicevic

Gorana Momcicevic

May 1, 2026

5  out of  5
rating by Gorana Momcicevic
"Trevor was fantastic to work with throughout the insurance process. After recently purchasing a car, I wanted to make sure I had the right coverage in place without overpaying. He took the time to walk me through my options, answer all of my questions, and helped me bundle my auto and renters insurance for a great rate. What stood out most was how knowledgeable, patient, and genuine he was—there was never any pressure, just honest guidance focused on finding the best coverage for my needs. Knowing that both my vehicle and home are properly protected has given me real peace of mind. I highly recommend Trevor to anyone looking for insurance coverage and excellent customer service."
We responded:
"Thank you so much Gorana! I'm glad Trevor was able to help you out, please reach out to our office anytime!"
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Anita Rabenold

May 1, 2026

5  out of  5
rating by Anita Rabenold
"Good people 👍 they do what they can to help you with all your questions."
We responded:
"Thank you so much Anita!"
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Ryan Melendez

April 30, 2026

5  out of  5
rating by Ryan Melendez
"Trevor was super easy to work with he made the whole process smooth and stress-free. He was clear, responsive, and helpful every step of the way. I really appreciated how straightforward everything felt. Definitely recommend working with him!"
We responded:
"We appreciate the review Ryan! Reach out to us anytime!"
Profile photo of Jasen Kwasniewski

Jasen Kwasniewski

April 30, 2026

5  out of  5
rating by Jasen Kwasniewski
"Chad did great and saved me alot of money after switching from progressive! 100% recommend. I have more coverage than what i had and added renters insurance. Ended up being almost $500.00 cheaper than what we had!"
We responded:
"Great to hear we were able to help you out Jasen! Thank you for your review!"