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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adalyn Goodwin

September 25, 2026

5  out of  5
rating by Adalyn Goodwin
"Shoutout to Hallie Lynott for quickly helping me change my renters insurance from Iowa City to Des Moines! Would definitely recommend to renters looking to get insured!!"
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Frederick Sace

September 24, 2026

5  out of  5
rating by Frederick Sace
"Chad Burtch - State Farm Insurance Agency particularly Eric, Landon and Julia were all
been very helpful in addressing my car and renters insurance needs. They were prompt in providing answers on concerns that I have. I highly recommend Chad Burtch - State Farm Insurance Agent!"
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Mwesha Osako

September 23, 2026

5  out of  5
rating by Mwesha Osako
"They are there for anything you think, anytime, anywhere"
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claudia wulf

September 23, 2026

5  out of  5
rating by claudia wulf
"Hallie was very helpful and knowledgeable!!!"
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Nicholas Beatty

September 23, 2026

5  out of  5
rating by Nicholas Beatty
"They are quick to respond and super helpful! They walk you through everything, and will reach out to make sure all your concerns are up to date. Amy is awesome!"
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Nikki Denton

September 22, 2026

5  out of  5
rating by Nikki Denton
"Wonderful and very prompt service from Alex!"
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Nicky Montalvo

September 21, 2026

5  out of  5
rating by Nicky Montalvo
"Great explanation of the policy and the prices, Alex answered all my questions and made sure I understood everything"
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Paula Ahrens

September 21, 2026

5  out of  5
rating by Paula Ahrens
"Christina was amazing in answering and assisting with my questions and concerns during our call. Kudos to you for your professionalism."
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Nathan Rudd

September 18, 2026

5  out of  5
rating by Nathan Rudd
"I recently needed car insurance for my new car and after looking at Statefarm, I got a call from Landon and he was an awesome help, made the whole process super quick and easy."
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Brenda Stoner

September 17, 2026

5  out of  5
rating by Brenda Stoner
"I called to make a payment today and was amazed at the EXCELLENT customer service Landon provided 👍 I appreciate the energy and kindness he delivered! Keep up the great job Landon! Thank you for the "5" service 👍"
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Ashton Xiong

September 17, 2026

5  out of  5
rating by Ashton Xiong
"Thanks to Justin. Helped me out a lot. Cleared up some misunderstandings, Give him a raise at the Chad Burch State State Farm"
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Tammy Harrelson

September 17, 2026

5  out of  5
rating by Tammy Harrelson
"What a polite and helpful young man. We had a lot to go over and he took the time to answer my questions. Thank you Trevor Paul.
Tammy"
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Jedadia Sullivan

September 17, 2026

5  out of  5
rating by Jedadia Sullivan
"Was super friendly spent a couple days paying phone tag but got me a good low rate and everything I needed very easy"
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yourgeting reckedman

September 16, 2026

5  out of  5
rating by yourgeting reckedman
"He was exceptionally helpful in the process of switching insurance and would gladly help with the cancellation of the policy I had at the current time."
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Gail Marquardt

September 15, 2026

5  out of  5
rating by Gail Marquardt
"This agency understands that I prefer printed copies of my necessary documents.Really appreciate it.
Thanks!"
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Julia Stanek

September 15, 2026

5  out of  5
rating by Julia Stanek
"I spoke with Hallie this morning when I had questions about my renters insurance and my car insurance. When I made the switch to State Farm from another competitor, I was paying $248 a month for just my car for full coverage, and then with the exact same policy limit I was able to pay $151 instead. They were a fantastic team, and able to answer all of my questions!"
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boston kendrick

September 14, 2026

5  out of  5
rating by boston kendrick
"I was helped by Landon, and I dont know anything about insurance but he took his time to make sure I understood the different policies and he got me more coverage for a cheaper rate than what I was paying before, im very appreciative I got the chance to speak with him."
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Shan Mughal

September 14, 2026

5  out of  5
rating by Shan Mughal
"Eric was great"
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Eta Burken

September 14, 2026

5  out of  5
rating by Eta Burken
"Christina was very helpful."
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Alia H

September 12, 2026

5  out of  5
rating by Alia H
"The staff works very hard to makes sure that each customer is well taken care of. Mary was very helpful when I reached a difficulty in the insurance contract. She was able to reach out quickly and help sort out any issues I had quickly with ease. Safe to say, I made the right choice in working with this team."
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Jennifer McConahay

September 11, 2026

5  out of  5
rating by Jennifer McConahay
"We worked with Trevor Paul, he gave us an excellent experience in helping us get a better quality policy and price! He took the time to answer every single question and educate."
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John Leddy

September 11, 2026

5  out of  5
rating by John Leddy
"Trevor was amazing helping with my policy and explaining everything. Julia thanks so much for helping me finish it up and making sure I was able to log into the app and getting my insurance cards."
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Caden Postma

September 11, 2026

5  out of  5
rating by Caden Postma
"Mary was amazing with her assistance today and I appreciate her all of her help!"
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Yaya

September 11, 2026

5  out of  5
rating by Yaya
"Trevor went above and beyond and he was extremely educated and informative. He was very respectful and patient throughout the entire process and made sure I knew exactly what I was doing and purchasing. I appreciate all his help!! Highly recommend ☺️"
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Roger Stout

September 11, 2026

5  out of  5
rating by Roger Stout
"Spoke with Mary this morning. I had changed banks, and had given the new info to the agency. Somehow the system didn’t pick up on it and charged me late fees. Mary was able to reverse the late fees in seconds. It’s always a pleasure speaking with Mary. She fast and efficient!!"