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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S S

May 23, 2026

5  out of  5
rating by S S
"Been good to work with for the last few years. No issues and smooth communication so far."
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Gina Abrahamson

May 22, 2026

5  out of  5
rating by Gina Abrahamson
"Trevor was extremely helpful!! Answered all our questions. He is very friendly and easy to talk to. Thank you for all your help!!"
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mary vernig

May 22, 2026

5  out of  5
rating by mary vernig
"I had a very nice and understanding agent RG. He helped me through the process of what I needed etc."
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Brent Lumpkin

May 22, 2026

5  out of  5
rating by Brent Lumpkin
"Christina was great and super helpful. Highly recommended"
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Angie Burtch

May 22, 2026

5  out of  5
rating by Angie Burtch
"Trevor helped us with a renter's policy. Timely response with a getting a policy wrote up with a good price."
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Anisa Dominguez

May 21, 2026

5  out of  5
rating by Anisa Dominguez
"Trevor was very kind and helpful."
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Joe Forbes

May 21, 2026

5  out of  5
rating by Joe Forbes
"Sam reached out to see if he could offer me a quote to beat my previous insurance provider. He buried my previous provider by $2200 a year. Everything went seamlessly and was completed in less than a day. Fantastic service so far!"
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Daanyal Yakub

May 20, 2026

5  out of  5
rating by Daanyal Yakub
"Hallie Lynott was very helpful and friendly. She helped me revise a renters insurance policy."
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Cynthia Forbes

May 19, 2026

5  out of  5
rating by Cynthia Forbes
"Sam was great to work with. His explanations were easily understood. He did not hesitate to answer any questions. A painless transition from an insurance company we had been with for 50 years. Thank you!"
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Lori Glenn

May 19, 2026

5  out of  5
rating by Lori Glenn
"Trevor was very helpful, patient and honest. Will recommend over and over!"
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Belinda Myers

May 15, 2026

5  out of  5
rating by Belinda Myers
"Eric was very helpful and made sure I was not overpaying for my insurance. I was also able to add my son's car on quickly to my policy. Thanks Eric."
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Raven Black

May 15, 2026

5  out of  5
rating by Raven Black
"Agent Trevor was amazing to talk to when switching me from progressive! His patience and full knowledge on how to help me best in all aspects of my life give me a sense of comfort for the massive future changes coming up. I'm so blessed he was my agent and I'm recommending all my friends to him who haven't switched yet!!!"
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John Dooley

May 15, 2026

5  out of  5
rating by John Dooley
"Amy was extremely helpful taking care of my concerns, and answered all my questions. I would recommend Amy, and Chad Birtch State Farm to anyone who needs assistance with insurance of any kind. I have been with them for years, and they always are courteous, professional, and respectful."
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Kimberly Bui

May 15, 2026

5  out of  5
rating by Kimberly Bui
"Hallie Lynott has helped me adjust my insurance policy, she responds in a prompt manner and has been super helpful! I appreciate her taking the time to ask me if I had any specific requirements for the policy, which I hadn't thought of, I am glad she asked!"
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ivan olson

May 15, 2026

5  out of  5
rating by ivan olson
"Chat has been very nice and answered all my questions and they are eat prompt I appreciate him"
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Austin Nedelcoff

May 15, 2026

5  out of  5
rating by Austin Nedelcoff
"My wife and I met with Caleb and he was a very helpful young professional. He walked us through how we could save some money on our auto insurance. Who doesn't like that?"
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James Fallon

May 14, 2026

5  out of  5
rating by James Fallon
"Sam was easy and efficient to work with. He answered my questions and I look forward to doing business with him."
We responded:
"Thank you for the review James! We appreciate it!"
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Day KD

May 14, 2026

5  out of  5
rating by Day KD
"I’ve been a State Farm auto customer for three years and haven’t had a need for the coverage yet (knock on wood) but I’ve been very happy with their customer service every time I call in with questions. I recently talked with Amy. She helped dig into my past bills and patiently helped me understand my declarations statement for the upcoming renewal. She noted that State Farm is updating their system and algorithms this year which resulted in a small decrease in premiums for Iowa customers which is nice. I’ve been very happy with their customer service."
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Caitlin Rovner

May 13, 2026

5  out of  5
rating by Caitlin Rovner
"I had a query I had been putting off for a long time because I thought it would be complicated. Instead, Amy answered the phone first ring and had an answer for me and everything confirmed in less than sixty seconds. Thank you!!"
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Jenna Hinrichsen

May 13, 2026

5  out of  5
rating by Jenna Hinrichsen
"Justin is great and made the process very easy!"
We responded:
"Thank you for the review Jenna! :)"
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Ben

May 13, 2026

1  out of  5
rating by Ben
"Absolutely terrible people to deal with. Dropped my insurance without even giving me a chance to fix any of the problems. Thanks Chad Burtch!"
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Kelly Winfrey

May 13, 2026

5  out of  5
rating by Kelly Winfrey
"Landon was so friendly, helpful and answered all my questions. Very happy to be back with State Farm."
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Wei Yao

May 12, 2026

5  out of  5
rating by Wei Yao
"Just moved to a new state and was kind of dreading the whole insurance switch. Worked with Samuel at Chad Burtch's office and honestly it was the easiest part of the move. He answered all my questions, didn't try to upsell me on stuff I didn't need, and got everything set up faster than I thought. Super helpful, no BS. Really glad I ended up with this team."
We responded:
"Hi Wei, we're glad Sam was able to help you out. Reach out to our office anytime! We're here to help!"
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Jennifer Merschbrock

May 11, 2026

5  out of  5
rating by Jennifer Merschbrock
"My daughter is moving into her first apartment and needed help learning about, understanding, and getting renter's insurance AND she found out today that she could move tomorrow instead of Friday. Eric was amazing! He was able to take all of the information, give me a quote, and set up her policy in less than 45 minutes! There was a reason I switched to State Farm and Chad 3 years ago. His staff! Always friendly, great knowledge, and able to help! Thanks Eric! We appreciate you!"
We responded:
"Thank you for such a nice review Jennifer! I'm happy Eric was able to help you out. Reach out to us anytime!"
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Bailey Cowden

May 9, 2026

5  out of  5
rating by Bailey Cowden
"Worked with Sam and it was probably one of the best experiences I’ve had dealing with insurance! Highly recommend!!"
We responded:
"Hi Bailey, Sam always makes dealing with insurance great! Thank you for the review!"