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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caitlyn Ticknor

June 24, 2025

5  out of  5
rating by Caitlyn Ticknor
"Super easy to work with and they always respond very quickly!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda R U

June 23, 2025

5  out of  5
rating by Linda R U
"Eric M was great to deal with on setting up renters insurance for our student with great coverage at a great price."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Zack Lawrence

June 23, 2025

5  out of  5
rating by Zack Lawrence
"Super helpful David did a great job helping me find good insurance for myself"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daekaree McLean

June 23, 2025

5  out of  5
rating by Daekaree McLean
"Sam was very helpful and answered all the questions I had. Would recommend to anyone needing coverage as it was smooth and simple process for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Badgerbilt LLC

June 23, 2025

1  out of  5
rating by Badgerbilt LLC
"This is an update to a former 5 star review. After quoting me a price, I was contacted the following week (as well as after my first review) and told by Hunter that he had misquoted me and would have to nearly double the premium on one of three vehicles because it was a commercial vehicle. I had informed Hunter during our first conversation that this was an F450. No matter, I had already switched coverage to them so I bit the bullet and paid for their mistake. Then, 6 months later, with zero claims zero tickets zero anything my premium increases by 16 or 17 bucks a month with zero explanation. When I call State Farm, they tell me it’s because the cost of buying parts or fixing my truck (a 2017 Ford F-250) has increased, even though I’ve still made no claim and have received no tickets. I tell the rep this is absolute BS and contrary to their pitch that good drivers and loyal customers receive discounts. I then send an email to Hunter explaining that I was going to bring my home, another three cars (would’ve been 6 ) and three motorcycles over for coverage but would not due to arbitrary price increases. If you think I received a response from Hunter or any other rep from this agency you would be wrong. Not a peep. I’ll be looking elsewhere for my coverage, their customer service is trash."
We responded:
"Thank you for sharing your positive experience with Hunter. We're delighted to hear how he exceeded your expectations and provided exceptional service. Your satisfaction is our priority, and we look forward to assisting with your personal insurance needs. Thanks for choosing us!"
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duane reid

June 22, 2025

5  out of  5
rating by duane reid
"Excellent customer service. Very thorough. Asked all my questions. Thank you sir"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laurel Jenks

June 21, 2025

5  out of  5
rating by Laurel Jenks
"Hallie’s a real one 10/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Colleen Quirk

June 20, 2025

5  out of  5
rating by Colleen Quirk
"My agent is quite literally JAKE from State Farm and he WAS wearing khakis. Great experience, helpful explanation of quote, and look forward to working with Jake and the State Farm family for years to come."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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hasan degerli

June 20, 2025

5  out of  5
rating by hasan degerli
"Gustavo and the other staff are always very friendly, and things get done very quickly. I highly recommend it."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Connor Bowar

June 20, 2025

5  out of  5
rating by Connor Bowar
"Very friendly and caring"
We responded:
"Thank you for the nice review, Connor!"
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Ayonna McKithen

June 18, 2025

5  out of  5
rating by Ayonna McKithen
"Sam was very helpful! I appreciated his patience and willingness to answer any questions I had! Highly recommend!"
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Stephanie Guerrero

June 18, 2025

5  out of  5
rating by Stephanie Guerrero
"Today, I spoke with Eric to update my renter’s insurance policy. Everything went very smoothly and he was able to answer my questions with full explanations. I had a good experience!"
We responded:
"Stephanie, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joseph Salomone

June 18, 2025

5  out of  5
rating by Joseph Salomone
"Very helpful and informative, made process of buying insurance very straightforward"
We responded:
"Joseph, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Erjon Rugova

June 17, 2025

5  out of  5
rating by Erjon Rugova
"Great business, helped me out with renters insurance. Made the process simple and understandable, I recommend 👍"
We responded:
"Erjon, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Felicia Johnson

June 17, 2025

5  out of  5
rating by Felicia Johnson
"Very informative"
We responded:
"Felicia, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bedroom birds

June 16, 2025

5  out of  5
rating by Bedroom birds
"Eric is great guy and it was very quick and fast and very good service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rashard Wright

June 16, 2025

5  out of  5
rating by Rashard Wright
"I had the pleasure of working with John , as a first time home buyer I needed to get the best/affordable home insurance possible and John was able to help me navigate through this process with selecting the best option that suits my needs and budget.thanks"
We responded:
"Rashard, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Geneva Conrad

June 13, 2025

5  out of  5
rating by Geneva Conrad
"I’ve used Chad Burtch with State Farm for several years now. I would absolutely recommend working with them. I just got into a bad accident recently and they have made the whole situation much easier with the total out of my vehicle."
We responded:
"Geneva, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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em swan (evilyisme)

June 12, 2025

5  out of  5
rating by em swan (evilyisme)
"David Abraham was a huge help with transferring services from Illinois to Iowa. He actually reached out to me first via email, so I didn’t have to scramble/search to find an agent in the Iowa City area! I emailed him back this morning (weeks later, after I finished moving) to provide my phone number for him to call and he called me back immediately. I greatly appreciate how efficient/prompt David was with his communication and work! David was able to address all of my concerns and insurance needs today (with minimal effort on my part). I was able to take these tasks off my To Do list, making my move from Illinois to Iowa all the easier!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Luke Lu

June 12, 2025

5  out of  5
rating by Luke Lu
"I've had a great experience with this agency. Sam was so patient and took the time to make sure I understood everything about my policy. The professional support I received was top-notch. Definitely a 5-star team!"
We responded:
"Luke, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heather Wilson-Hallmann

June 11, 2025

5  out of  5
rating by Heather Wilson-Hallmann
"I spoke with Caleb Today, for a quote for My Nonprofit building. I was currently with another insurance company for My own needs. After asking about My needs and truly listening to the struggles I am currently facing due to My Husbands medical loss of employment, Caleb was able to save Me money with the same coverage and even a great life insurance policy for less than what I currently was paying. His listening skills, compassion, and customer service skills were refreshing and clearly he was able to save my family money to boot, which made me switch insurance companies for my personal insurance today, too!! Thank You State Farm!! Thank You Caleb!!"
We responded:
"Heather, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kilsie Rivera

June 11, 2025

5  out of  5
rating by Kilsie Rivera
"My experience at Mr. Chad Burtch State Farm office was excellent. From the very beginning, I received top-quality service. They handled my claim with kindness, answered all my questions, and helped resolve the issue quickly and effectively. Even though he doesn’t speak much Spanish and I don’t speak much English, Mr. Rivera-Rivera took the time to listen to me carefully, understand my situation, and find a solution. That effort means a lot. I loved the service I received and I highly recommend him 100%! Thank you!"
We responded:
"Kilsie, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Stotz

June 10, 2025

5  out of  5
rating by Mark Stotz
"Was very easy to talk with and achieve a beneficial results from the phone call and now I have insurance."
We responded:
"Mark, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carter Costas

June 9, 2025

5  out of  5
rating by Carter Costas
"Absolutely butter smooth from start to finish. Easiest and most affordable quote I’ve gotten. They made it easy for me to insure my home and auto — all at a great price."
We responded:
"Carter, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tanya Crees

June 9, 2025

5  out of  5
rating by Tanya Crees
"Very helpful and able to get me lower rates"
We responded:
"Tanya, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"