State Farm® Insurance Agent Chad Burtch
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Caitlin Rovner
May 13, 2026
"I had a query I had been putting off for a long time because I thought it would be complicated. Instead, Amy answered the phone first ring and had an answer for me and everything confirmed in less than sixty seconds. Thank you!!"
Jenna Hinrichsen
May 13, 2026
"Justin is great and made the process very easy!"
"Thank you for the review Jenna! :)"
Ben
May 13, 2026
"Absolutely terrible people to deal with. Dropped my insurance without even giving me a chance to fix any of the problems. Thanks Chad Burtch!"
Kelly Winfrey
May 13, 2026
"Landon was so friendly, helpful and answered all my questions. Very happy to be back with State Farm."
Wei Yao
May 12, 2026
"Just moved to a new state and was kind of dreading the whole insurance switch. Worked with Samuel at Chad Burtch's office and honestly it was the easiest part of the move. He answered all my questions, didn't try to upsell me on stuff I didn't need, and got everything set up faster than I thought. Super helpful, no BS. Really glad I ended up with this team."
"Hi Wei, we're glad Sam was able to help you out. Reach out to our office anytime! We're here to help!"
Jennifer Merschbrock
May 11, 2026
"My daughter is moving into her first apartment and needed help learning about, understanding, and getting renter's insurance AND she found out today that she could move tomorrow instead of Friday. Eric was amazing! He was able to take all of the information, give me a quote, and set up her policy in less than 45 minutes! There was a reason I switched to State Farm and Chad 3 years ago. His staff! Always friendly, great knowledge, and able to help! Thanks Eric! We appreciate you!"
"Thank you for such a nice review Jennifer! I'm happy Eric was able to help you out. Reach out to us anytime!"
Bailey Cowden
May 9, 2026
"Worked with Sam and it was probably one of the best experiences I’ve had dealing with insurance! Highly recommend!!"
"Hi Bailey, Sam always makes dealing with insurance great! Thank you for the review!"
Joanne Kroschel
May 8, 2026
"I talked with John about car insurance. He was very helpful and friendly. We had a great conversation about options and we chose the one best for me. He made it very easy to process and get started. We also talked a lot about life insurance since I'm a senior. He explained different policies and I told him I was interested but needed to wait we decided that he would follow up in about a month."
"Hi Joanne, we're glad John was able to help you out. Thank you for your review!"
Renae McKay
May 8, 2026
"Trevor did a great job putting together a home owner's and auto policy for us. He thoroughly answered questions and offered competitive pricing."
"Thanks for your review Renae! Trevor is great!"
luka surguladze
May 8, 2026
"Great help provided"
"Hi Luka, thank you for your review!"
Tony Jensen
May 7, 2026
"I have been very happy working with state farm grate customer service!!!"
"Thank you for your review Tony!"
Pamela Stacey
May 7, 2026
"Great customer service from Eric!! Easy process to remove lien holder."
"Thanks Pamela, reach out to us anytime!"
Lawrence Cook
May 7, 2026
"Had a great experience setting up my home insurance with Sam over the phone. Sam was super-efficient in setting up my policy and explained things well along the way - strongly recommend!"
"I'm glad Sam was able to help you out! Thank you for the review Lawrence!"
Bob White
May 7, 2026
"Justin help me switching my insurance over to a new car quickly and provided valuable information about my new policy"
"Thanks for your review Bob! Reach out to our office anytime!"
kim resnick
May 6, 2026
"Christina was the best! Knowledgable and efficient! Highly recommend"
"Hi Kim, thanks for the review! Christina sure is great!"
Jesse Thompson
May 6, 2026
"Very friendly and easy to work with. Also very up front and honest!"
"Thanks for your review Jesse! We really apprecitate it!"
Amanda McCartan
May 6, 2026
"I had a very pleasant experience with RG from Chad Birch! He was able to find affordable insurance that fits my needs and save me $50.00 a month over my previous provider!"
"Thanks for your review Amanda! Welcome to our office :)"
Josh Steurer (J-Walker)
May 6, 2026
"It was a really great experience, I was able to do it all in one phone call, the agent I talked to Trevor was very knowledgeable understanding and easy to talk to. He was very helpful figuring the best plan for me."
"Hi Josh, thank you for the review! Reach out to us anytime!"
Hannah Rayne
May 5, 2026
"I am nothing but happy with my State Farm experience. Sam was great to work with and very kind. We had a great conversation and he was willing to answer any questions I had! He was understanding and was not pushy in the slightest. Overall, 11/10 service and would recommend State Farm to anyone!"
"Thank you so much for your review Hannah! Reach out to us anytime, and thank you for being our State Farm customer!"
Camila Nuñez Bergsneider
May 5, 2026
"Great service! Chad and Sam were super nice and helped me patiently through the whole process. Highly recommend. Thanks again, Sam!"
"Hi Camila, welcome to our office! Thanks for the review :)"
Rick Tillis
May 4, 2026
"It was very patient with me and he worked with me until we found a plan that I could afford to have I think he's an effort to be in this company and we chill my success in the future yeah"
"Thank you for the review Rick! Reach out to our office anytime!"
Gorana Momcicevic
May 1, 2026
"Trevor was fantastic to work with throughout the insurance process. After recently purchasing a car, I wanted to make sure I had the right coverage in place without overpaying. He took the time to walk me through my options, answer all of my questions, and helped me bundle my auto and renters insurance for a great rate. What stood out most was how knowledgeable, patient, and genuine he was—there was never any pressure, just honest guidance focused on finding the best coverage for my needs. Knowing that both my vehicle and home are properly protected has given me real peace of mind. I highly recommend Trevor to anyone looking for insurance coverage and excellent customer service."
"Thank you so much Gorana! I'm glad Trevor was able to help you out, please reach out to our office anytime!"
Anita Rabenold
May 1, 2026
"Good people 👍 they do what they can to help you with all your questions."
"Thank you so much Anita!"
Ryan Melendez
April 30, 2026
"Trevor was super easy to work with he made the whole process smooth and stress-free. He was clear, responsive, and helpful every step of the way. I really appreciated how straightforward everything felt. Definitely recommend working with him!"
"We appreciate the review Ryan! Reach out to us anytime!"
Jasen Kwasniewski
April 30, 2026
"Chad did great and saved me alot of money after switching from progressive! 100% recommend. I have more coverage than what i had and added renters insurance. Ended up being almost $500.00 cheaper than what we had!"
"Great to hear we were able to help you out Jasen! Thank you for your review!"